Manufacturer Franchise Performance Disputes/Market Area Activity/Terminations/Forced Sales

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Focus on dealer franchise law matters and manufacturer disputes under franchise agreements.

 

Poor sales performance/facility upgrade/capitalization issues.

 

Market area revisions/add points/relocations and dualing assistance.

 

Warranty/sales Incentive/ad program audits.

 

Unfair vehicle pricing program and parts/labor uplift issues.

 

Buy/Sell and Family/Manager Transfer Activities

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Buy/Sell assistance/rights of first refusal.

 

Internal sales to family members/manager assistance.

 

Government Audits/Investigations/Complaints

 

Vehicle Dealer Board -- Dealer and salesperson licensing/criminal conviction issues.

 

PennDOT -- Registration and titling/on-site customer plate contract and inventory issues. 

 

                      Safety and Emission station and technician audits/violations.

 

Banking -- Installment seller and sales finance company audit/complaints.

 

                    Missed/failed license renewals/failed to secure license issues.

 

Attorney General/FTC -- Customer complaints with sales/service. Advertising compliance and violations.

 

State Police -- Customer complaints purchase/title/safety/emission violations.

 

                           PennDOT investigations/routine audits and odometer/salvage vehicle issues.

 

Revenue -- Sales tax/PTA tax audits.

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Customer Complaints/Disputes/Settlements

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Customer private attorney/Attorney General/Dealer Board complaints.

 

Assist with Mediation/Arbitration and release agreements to resolve/finalize disputes.

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Vendor Contract Review/Disputes/Settlements

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Pre-signing review, negotiation, impact analysis and cancellation/timing notice/exit concerns.

 

Signed contract impact, exit strategy/dispute/negotiation/settlement agreement assistance.

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Entity Setup and Initial Licensing Assistance

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Business Entity -- Choice/set up filing and filing federal EIN and PA tax and sales tax numbers.

 

Vehicle Dealer Board – Licenses for dealership and salespeople.

 

PennDOT – Dealer DIN number for titling/on-site customer plate contract filing. Safety-Emission inspection station/inspector licenses.

 

Banking – Installment seller license/sales finance company license

 

Revenue -- Sales tax and PTA tax registration filing.

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Compliance with Government Requirements and Forms

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PennDOT registration/titling/safety and emission rules and forms compliance.

 

Attorney General Buyers Order/sales and Repair Order/service form compliance.

 

AG/FTC print/Internet/electronic media advertising requirements pre-use review/compliance.

 

Customer privacy protection/GLBA/Do Not Call/E-mail/Text and Data security forms/compliance.

 

Customer finance/credit disclosure/red flag/identity theft/FinCEN/OFAC/TILA forms/compliance.

 

Follow up “PAA Dealer Compliance Reviews” sales/office/service forms/processes assistance.